We have been providing Managed Services for our customers for 4 years now. We have structured packages so that you can get the level of IT support that you require for your business.
Many of our customers can rest a lot easier, knowing that things like patching and back ups are taken care of without them needing to worry. Fixed price contracts take the ups and downs out of managing your network.
We were able to call a customer and alert them to a failing hard drive on their server. Before managed services, they would have called us with their server down, but our proactive monitoring enabled them to choose the timing for us to replace the hardware. Less downtime for the 15 workers that rely on their server.