Cut the costs of IT with Extreme Advantage!

Extreme Advantage is an exciting new development to help you maintain and monitor your IT systems. It addresses many of the important components of Systems Administration which are often laborious, usually boring and frequently ignored.

• Get support for your offsite users, so their problems are fixed quickly and painlessly, saving you money in downtime and service costs; We can remote control any PC that has an Internet connection
• Patch management - Avoid computer crashes from unpatched Microsoft Windows computers;
• Hardware Inventory – Know exactly what machines you have and their specs, all in near real time;
• Notification of issues before they stop your users from working, proactively, not reactively;
• Maintain a software register, so you know every program loaded on every machine, whether it be 2007 Office or Limewire and Emule;
• Perform routine maintenance automatically, without interrupting users;
• An add on module takes periodic snapshots of your entire server or PCs for faster disaster recovery. When your server hardware fails, often it can take up to a week by the time the hardware is replaced, the system rebuilt, and the data restored. This module can get you back up and running in a matter of hours!
• Cut down on unexpected support costs with a fixed monthly cost for your routine administration.

Remote Control for EVERY PC! This is what our customers are most excited about, because it saves them so much money. It doesn't matter where the pc is, as long as it has a connection to the internet, we can provide remote assistance. The average length of a phone support call is approximately 21 minutes. By the time the problem is described, the engineer does some troubleshooting and then explains how to fix the problem, there are many wasted and unproductive minutes. Some problems cant be fixed over the phone because it is too difficult for the user to describe exactly what is going on, and therefore an engineer must go out onsite.

With the Remote Control capabilities of Extreme Advantage, we get many problems fixed in under 4 minutes, saving costs for a call out fee and downtime for the user. It doesn’t matter where the user is in THE WORLD, as long as they are connected to the internet, they should be able to use Remote Control to get their issues fixed fast.

Get the support you need to get on with your work now! Looking after your IT systems is easy when you receive detailed reports automatically like this:

Easy to ready icons mean you have all of the information that you need at your fingertips in near real time!

With reports like this, planning for your next software upgrade will be a piece of cake. You can also run reports to determine hardware changes, so you will know if a machine has had RAM removed, an extra hard drive added or any other hardware change.

Using your automatically updated asset register, it is now easier to plan hardware upgrades. If you need to make an insurance claim you have a much better chance of getter the correct payment from the insurance company because you have an accurately documented report detailing the specifications of each of your machines.

Reports are customizable so you can look at your equipment based on whether it is a notebook or desktop, the manufacturer, model type or RAM amount, however you need to look at it.

Extreme Advantage is the system that we used in-house to plan our migration to Microsoft Vista and 2007 Microsoft Office. We had all of the information at our fingertips to determine which PCs to replace, which ones to upgrade and which did not require any modification. It took 60 seconds to run the report, rather than the 3 hours it would have taken to conduct a current audit of our systems.

With Extreme Advantage you can have your entire infrastructure monitored, so that small problems are averted, big problems are easily fixed and disasters strike much less often. You can even monitor routers, switches and printers, all in one easy to use package.